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Need to make the business justification field mandatory while raising request

Debankita
New Contributor III
New Contributor III

Hi Team,

We want to make the business justification field mandatory while raising request through ARS. Please note it is not recomended  from our end to make the SOX criticality High for any entitlement. I have also tried to make the business justification mandatory by trying various options present for Business justification required (Request Level) field but it did not seem to work.

Please suggest a way to make the business justification field mandatory for all request

1 REPLY 1

rushikeshvartak
All-Star
All-Star

Please enable below from Global Configuration - Request 

Business justification required (Request Level)

Specify the level at which business justification is required while creating requests

Regards,
Rushikesh Vartak
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