Need help on ARS form

[ShantanuKumar]

Use case1: We have a requirement to select only 1 entitlement at any point of time and show the existing entitlement. How can we restrict to select only 1 entitlement and show the existing as well? I tried to use ‘Drop Down Single” from request Option but didn’t get the required result.

Use case2: This App can have only 1 entitlement at any point of time. So, if user select any new entitlement then the existing entitlement should be removed. How can we do it?

[rushikeshvartak]

• Use case1: We have a requirement to select only 1 entitlement at any point of time and show the existing entitlement. How can we restrict to select only 1 entitlement and show the existing as well? I tried to use ‘Drop Down Single” from request Option but didn’t get the required result.
  • To show existing entitlement create dynamic attribute to show existing entitlement

• Use case2: This App can have only 1 entitlement at any point of time. So, if user select any new entitlement then the existing entitlement should be removed. How can we do it? - Once you select dropdown system will automatically remove Refer https://forums.saviynt.com/t5/identity-governance/selecting-adding-single-role-alone-in-ars/m-p/1119...

[ShantanuKumar]

Could you share some documentation or steps to use dynamic attribute to show existing entitlement?

[rushikeshvartak]

Refer https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter13-Access-Requests/ars-mang-... 

[rushikeshvartak · Accepted solution]

Use below query

 \select distinctev.entitlement_value as id from endpoints e inner join accounts a on a.endpointkey = e.endpointkey inner join user_accounts ua on ua.accountkey = a.accountkey
inner join account_entitlements1 ae1 on ae1.accountkey=a.accountkey
inner join entitlement_values ev on ev.entitlement_valuekey=ae1.entitlement_valuekey
where e.endpointname='Rushi' and ua.userkey = '${requestee}'

[NM · Accepted solution]

Hi @ShantanuKumar ,

If you have imported all the entitlement under a particular entitlement type and select drop down single as request option at the time of selection user will get an option to select from all the entitlement only catch is person can select only one 

2) to remove existing entitlement under entitlement type details( you will see a view details) there you will find a field action where you can select remove existing entitlement.

This will solve both of your use case.