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Need clarification on pending approval task

yogendragautam
New Contributor II
New Contributor II
      • when a request is done in Saviynt and if no action is taken by approver, is the request cancelled automatically after a certain number of days? And if not then what is the use of due date.
      • Will the Approver be able to see the request after the due date as well?
      • Note: In global configuration Expires request after in not configured from very first
2 REPLIES 2

dgandhi
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Below document for details:

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter13-Access-Requests/ars-set-u...

 

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dgandhi_0-1701799138386.png

 

Thanks,
Devang Gandhi
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rushikeshvartak
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  • when a request is done in Saviynt and if no action is taken by approver, is the request cancelled automatically after a certain number of days? And if not then what is the use of due date.
  • Due Date is used to expire the request if request is not approved in certain days as mentioned in global configuration 
  • Will the Approver be able to see the request after the due date as well?

once request is expired approver will not able to see request. If request expiry feature is not enabled then request will be visible under pending approvals.

  • Note: In global configuration Expires request after in not configured from very first

By default product configurations for due date is 10 days from request submission and request expiry job are not scheduled/ created. As per organization need you can create and schedule.

refer Documentation https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter13-Access-Requests/ars-set-u... 


Regards,
Rushikesh Vartak
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