Multiple condition in email templates is not working

[saimeghana]

Hi Team,

We are using the if else condition in email template and we need to add some more condition for different type of users. We are using these email templates via Endpoints

Template: This is working condition.

<% if (user?.cp == 'abc') print "Hi , ${user.firstname} ${user.lastname} ........

(Employee ID : ${user.employeeid})......... "else if(user?.cp =='xyz') print " ${user.firstname} ${user.lastname} (matricule : ${user.employeeid})" %>

we need to add more condition and tried with below condition.

1) ${user.cp1=='abc' && user.cp!=null ? Employeeid: ${user.customproperty24}} not able to save the template throwing error.

2) ${user.cp=='abc' && user.cp!=null ? user.customproperty24: ${user.customproperty24}} working but we need to add the text/word where we highlighted instead of user.customproperty24 we need to add  employeeid.

Please help us to resolve the issue.

Thanks,

Sai Meghana

[NM]

@saimeghana try this

<% if (user.cp.equals('xyz') print "abc" else print "user.emoloyeeid" %>

[rushikeshvartak]

<%
if (user?.cp == 'abc' && user?.cp != null) {
print "Employee ID: ${user.employeeid}";
} else {
print "Custom Property: ${user.customproperty24}";
}
%>

[saimeghana]

Hi Rushikesh,

Tried with this condition still we are not able to save the template.

<% if (user?.cp == 'abc') print "Hi , <br><br> From ${user.startdate.format('ddMMyyyy')}, ${user.firstname} ${user.lastname} team. <%if (user?.entity == 'WW SuccessFactors' && user?.customproperty3!= null){ print "SAP SF ID: ${user.customproperty24}"} else { print "Employee ID: ${user.employeeid}"}%> <br><br> Please find below the data.<br><br>Logon ID : ${user.cp}"else if(user?.cp =='123' ||user?.cp=='456') print "Hello , <br><br> Good morning,  ${user.firstname} ${user.lastname} (matricule : ${user.employeeid}) <br>Vous trouverez ci-dessous les codes <br><br>Identifiant de connexion : ${user.cp2} <br><br>Adresse email : ${user.email} <br><br>" %>

Error: 

Thanks,

Sai Meghana

[rushikeshvartak · Accepted solution]

[14:01] Rushikesh Vartak

(${user?.entity == 'XXSuccessFactors' && user?.customproperty3 != null ? 'XXXX ID: ' + user.customproperty24 : 'Employee ID: ' + user.employeeid})

[saimeghana]

Thank you, it solved the issue