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Moving failed tasks from completed tasks tab to pending tasks tab

Soumyaprateek
New Contributor III
New Contributor III

Hi,

After reaching the maximum number of retry the pending task with error are moving to completed task tab with the error value. We have a requirement to push back the failed tasks from completed tab to pending task tab. 

Appreciate any suggestion or workaround for this. 

Thanks

Soumya

1 REPLY 1

sudeshjaiswal
Saviynt Employee
Saviynt Employee

Hello @Soumyaprateek,

You have the option to utilize actionable analytics for executing the aforementioned task. Below, you'll find an example query.

Actionable: Reopen tasks:
select at.taskkey AS tasks, at.startdate, at.taskdate, at.status as arsStatus, at.tasktype, at.source, at.provisioningtries, at.accountname AS accountname, at.endpoint as endpoint, u.username from arstasks at join users u using (userkey) where at.taskkey in (1373091,1388330,1388360)

Thanks,

For Ref:- https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter17-EIC-Analytics/Managing-An... 

If you find the above response useful, Kindly Mark it as "Accept As Solution".