05/30/2023 07:19 AM
Hi,
After reaching the maximum number of retry the pending task with error are moving to completed task tab with the error value. We have a requirement to push back the failed tasks from completed tab to pending task tab.
Appreciate any suggestion or workaround for this.
Thanks
Soumya
05/30/2023 07:25 AM
Hello @Soumyaprateek,
You have the option to utilize actionable analytics for executing the aforementioned task. Below, you'll find an example query.
Actionable: Reopen tasks:
select at.taskkey AS tasks, at.startdate, at.taskdate, at.status as arsStatus, at.tasktype, at.source, at.provisioningtries, at.accountname AS accountname, at.endpoint as endpoint, u.username from arstasks at join users u using (userkey) where at.taskkey in (1373091,1388330,1388360)
Thanks,
For Ref:- https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter17-EIC-Analytics/Managing-An...