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Modify Account Button not visible for active accounts

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LoneWolf2020
New Contributor II
New Contributor II

‎08/08/2024 04:54 AM

In the request module, modify button is not visible for active accounts. I have checked the following:

1. User trying to modify the account has Role_admin role

2. Endpoint is Requestable

3. Disable modify account is unchecked (not turned on) at endpoint level

 

Is there any other root cause for this issue? Please advise!

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NM
Honored Contributor II
Honored Contributor II

‎08/08/2024 05:00 AM

@LoneWolf2020 , did you attach the workflow in security system?

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rushikeshvartak
All-Star
All-Star

‎08/08/2024 06:03 AM

  • Did you enabled inflight mode ?
  • Does any pending task open for application?

Regards,
Rushikesh Vartak
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dgandhi
All-Star
All-Star

‎08/08/2024 06:08 AM

Can you just confirm if the status of the account is active or not?

 

Thanks,
Devang Gandhi
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