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Manage Delegates Access Denied Error

chandu_k09
New Contributor III
New Contributor III

Hello Everyone,

We are facing an issue where any user with an end user SavRole tries to access the "Manage Delegate" page an Access Denied error is thrown. They are able to navigate to the Create Delegates page via the the side panel on left with end user role. 

With Role_Admin this error is not seen.

chandu_k09_1-1703024288280.png

We have checked the below configs as well. 

Both End user and Role_Admin role have config below:

chandu_k09_2-1703024352853.png

End User and Role_Admin Feature Access:

chandu_k09_3-1703024439673.png

chandu_k09_4-1703024493288.png

 

As you can see, the delegate config is identical. 

In summary, when end users with End User role logs in we can see this 403 error in the Dev tools:

URL: company.saviyntcloud.com/ECM/workflowmanagement/delegatesjson

chandu_k09_7-1703024790415.png

 

For Admin role this loads:

URL: company.saviyntcloud.com/ECM/workflowmanagement/delegatesjson

chandu_k09_6-1703024756756.png

Any suggestions?

Kind regards,

Chandu

 

 

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

Remove Create Delegate & view Delegate feature and re-add in sav role


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Hi Rushikesh,

 

Thanks for the recommendation. The proposed solution worked. 

Kind regards,

Chandu.