05/25/2023 11:32 PM
05/25/2023 11:58 PM
Hello @rameshm
Is it a new implementation,
Here are the steps to address the provisioning issues you are facing:
Step 1:
Please verify that the service account being used for the connections has sufficient privileges to perform CRUD operations in Active Directory (AD). It should have the necessary permissions for creating, modifying, and deleting user accounts.
Step 2:
Ensure that your `create-account` JSON includes all the mandatory attributes required for provisioning in AD, such as the `manager` attribute and `departmentNumber`. Based on the error logs you provided, it appears that these attributes are missing. Please refer to the documentation provided below for the specific attributes required and modify your JSON accordingly.
Step 3:
Are you using an SSL connection? From the error, it looks like you are using a non-ssl connection and AD is not supporting a non-SSL connection
Sample Json:-
{
"co": "${user.country}",
"department": "${user.costcenter}",
"description": "Created through Saviynt",
"displayname": "${user.displayname}",
"division": "${user.departmentNumber}",
"employeeID": "${user.employeeid}",
"employeeType": "${user.employeeType}",
"givenName": "${user.firstname}",
"info": "Assoc Nbr: ${user.employeeid} Operator ID: ${user.systemUserName} Service Date: ${user.customproperty51} Role: ${user.jobcodedesc}",
"l": "${user.city}",
"mail": "${user.email}",
"mobile": "${user.customproperty8}",
"otherTelephone": "${user.customproperty14}",
"postalCode": "${user.customproperty5}",
"sAMAccountName": "${user.systemUserName}",
"sn": "${user.lastname}",
"st": "${user.state}",
"streetAddress": "${user.street}",
"telephoneNumber": "${user.phonenumber}",
"thumbnailPhoto": "${user.customproperty65}",
"title": "${user.title}",
"userPrincipalName": "${user.systemUserName}@cerncd.com",
"objectClass": [
"top",
"person",
"organizationalPerson",
"user"
]
}
Note: The mapping provided in this example JSON is for illustration purposes only. It should be adjusted according to your specific system/setting requirements.