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03/15/2023 02:39 PM
Anyone have experience/issues creating a campaign based on Role Query?
Campaign Type: Role Owner
Application: Shown in pdf
Campaign Based On: changed from Role Certifier to Role Query
Role Query(HCL) section: We input the role keys of the roles we wish to only display for the selected application in the format : and ro.rolekey in (188,189,190,191,192)
Save Template
Expected Outcome
When you create a role owner campaign based on role query:
Actual Outcome
When you create a role owner campaign based on role query:
Why is that?
Solved! Go to Solution.
03/15/2023 03:25 PM
Hi @aclother ,
For the rolekeys (188,189,190,191,192), Can you make sure you have added the owner with rank as 'Primary Certifier' or Rank 26 at the ROLE Level ?
The certifications will be launched for the these owners mentioned.
Screenshot below -
03/15/2023 04:13 PM
Do you have Active certifier(Primary Certifier) assigned to all the roles you expected to review in certification?
03/15/2023 09:18 PM
Better option is you test your configuration and details via preview mode and then mark as active.
As @sk / @DaanishJawed mentioned, Verify the mapping of Primary Certifier and their current Identity State in EIC.
Also, check the roles status and accounts associated.
03/16/2023 09:36 AM
@DaanishJawed @sk @Manu269 thank you all for your feedback. I added a primary certifier to each role specified in the role query. I launched the campaign and can see all the roles in the certification.