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Job successful for Schema upload but account not created

Samuel
New Contributor II
New Contributor II

Hello,

We are trying to upload account and entitlements through schema upload, the job is successful but the account do not get uploaded. 

Accounts.sav

Samuel_0-1713471824313.png

APP.csv

Samuel_1-1713472012770.png

Could you please help me regarding why this might be happening?

9 REPLIES 9

rushikeshvartak
All-Star
All-Star

Remove hyperlinks from csv file


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Yes, did that still same result.

Share file name as attachment


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Hello,

Sorry, I am unable to understand what you mean by "share file name as attachment."

sahajranajee
Saviynt Employee
Saviynt Employee

Hi Samuel.

Hi Samuel,

Assuming there is not issue with your datafile itself, a prerequisite for the Schema import job is that the Datafile needs to be postfixed with ACCOUNTS.csv if you are doing an account import.

So your datafile needs to be APP-ACCOUNTS.csv . Have you tried this already? If not, please try this and  let us know?

Regards,

Sahaj

 


Regards,
Sahaj Ranajee
Sr. Product Specialist

rushikeshvartak
All-Star
All-Star

Prerequisites

  • Download the required sample CSV and SAV files, add the account details to them, and keep them ready for uploading.
  • Ensure that the CSV file name must start with the string that you specified for the FileNameStartswith property.
  • Ensure that the SAV file name is suffixed with Accounts.

https://docs.saviyntcloud.com/bundle/EIC-Admin-v24x/page/Content/Chapter02-Identity-Repository/Uploa...


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

I followed all the specific stapes but still the accounts are not uploaded even when the job is successful.

appaccounts.sav

Samuel_0-1713563309604.png

APP_SS_accounts.csv

Samuel_1-1713563406595.png

Could you please explain what the problem could be?

Samuel
New Contributor II
New Contributor II

It did work. But if I add two SystemName seperated by comma such as 

SystemName=App1, App2

and I want to upload File1.csv to App1 and File2.csv to App2 then it does not work.

Any solution I can use to solve this problem.

Per application you need to have separate sav file


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.