JIRA Create Ticket Json Issue

Saviynt_Savvy
Regular Contributor
Regular Contributor

What is the error in the below CREATE TICKET JSON, it is not able to fetch the "project key" and throwing the below error to create a ticket:

Saviynt_Savvy_0-1694431714574.png

{
"call": [
{
"name": "call1",
"connection": "acctAuth",
"url": "https://xxxxxxxx.atlassian.net/rest/api/3/issue",
"httpMethod": "POST",
"httpParams": "{\"fields\": {\"project\":\"${entitlement_values.CUSTOMPROPERTY1}\",\"summary\": \"New Ticket\",\"issuetype\": {\"name\": \"Task\"},\"reporter\":\"${account.accountID}\"}}}",
"httpHeaders": {
"Authorization": "${access_token}"
},
"httpContentType": "application/json",
"ticketidPath": "id",
"unsuccessResponses": {
"message": "Failed"
}
}
]
}

1 REPLY 1

SB
Saviynt Employee
Saviynt Employee

Can you update ConfigJSON param in the REST connection with value {"showLogs":true}. This will enable additional logging. Run the prov job and then check if you are getting a valid response in the logs.


Regards,
Sahil