Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Issue with Adding Attachments (pdf/. docx) to Email Templates in Saviynt v24.3

NikitaPawar_
New Contributor II
New Contributor II

Hello Saviynt Community,

We have a business requirement where we need to send an instruction file for application settings after a user gains access. We've configured an email template at the endpoint level, intending for the email to trigger upon completion of the add account task. However, we're facing difficulties in attaching .pdf file to this email.

While we can access the file via a link shared in our team channel, our business requirement necessitates sending it as an attachment directly to the user's email for enhanced security.

Could anyone shed some light on whether there have been any updates or features introduced in version 24.3 that would enable us to add attachments directly at the email template level?

Your insights and assistance would be greatly appreciated.
Thank You!
Nikita Pawar

[This post has been edited by a Moderator. We discourage the @ mention of other forum users or employees unless they have already involved themselves on the forum post.]

2 REPLIES 2

PremMahadikar
Valued Contributor
Valued Contributor

Hi @NikitaPawar_ ,

No, this is currently not available and there is no update on newer version (24.5) regarding the same.

There is an idea created on this request. Please upvote!

send attachments in the email from Saviynt | Saviynt Ideas Portal

We need to wait for future release!

 

If this helps your question, please Accept As Solution and hit Kudos

 

rushikeshvartak
All-Star
All-Star

Please check with account CSM to prioritize the idea based on business requirements 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.