Issue while user getting created from Service now

[Varshi_Balaji]

Hi Team,

We observed when user is getting created from Service now and if that user is having start date as pastdate , user is not getting created and we are getting the below error .

status: 412, Response: {"errorCode":"1","message":"Start date cannot be less than current date"}.

Could you please help us in this.

Regards,

Varshita

[rushikeshvartak]

Created from saviynt to Snow ?

[avinashchhetri · Accepted solution]

@Varshi_Balaji,

Assuming you are using a createUser API, in the request payload add a parameter allowpastdate and set it to true.

Document Reference : https://documenter.getpostman.com/view/1797923/RWaLwo21#2ee1eb47-d65a-4b82-b25c-adc7e91d1b1b