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Issue while user getting created from Service now

Varshi_Balaji
New Contributor III
New Contributor III

Hi Team,

We observed when user is getting created from Service now and if that user is having start date as pastdate , user is not getting created and we are getting the below error .

status: 412, Response: {"errorCode":"1","message":"Start date cannot be less than current date"}.

Could you please help us in this.

Regards,

Varshita

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

Created from saviynt to Snow ?


Regards,
Rushikesh Vartak
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avinashchhetri
Saviynt Employee
Saviynt Employee

@Varshi_Balaji,

Assuming you are using a createUser API, in the request payload add a parameter allowpastdate and set it to true.

Document Reference : https://documenter.getpostman.com/view/1797923/RWaLwo21#2ee1eb47-d65a-4b82-b25c-adc7e91d1b1b

Regards,
Avinash Chhetri