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Issue in Select a User step in Access request for other

jugourta
New Contributor II
New Contributor II

One of our employees encountered a problem at the stage of selecting a user in the process of adding access for others.
the display of the user list changes with each refresh in some cases it has the active and inactive user list and in another case it just has the active user list and finally in one case it has no users in the list

Does anyone have an idea where the problem is coming from?

 

 

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Please validate query in sav role - whom to request and logs


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

jugourta
New Contributor II
New Contributor II

Thank you for your feedback I think I have found the origin of the problem there was a conflict between SAV Roles which had several values FOR "Whom to request" I removed the two SAV Roles which caused the problem

Please click the 'Accept As Solution' button on the reply (or replies) that best answered your original question.


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.