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is it possible to send email notification when request is approved by Manager/assignee

ssaundatti
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New Contributor

Hi, is it possible to send email notification when request is approved by Manager/assignee?

5 REPLIES 5

Saathvik
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@ssaundatti : To whom you want to send notification. You can send notification to both assigne and requestor using below sections

Saathvik_0-1715965149629.png

 


Regards,
Saathvik
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ssaundatti
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@Saathvik  The requirement is , Email should be triggered after the request is approved by assignee. 

Not before approval.

@ssaundatti What is your flow after manager/assignee approved? If you have next level approver then in next level approver block use requestor notification template and prepare a body such way that approved by so and so person and waiting for next level approval. If you don't have any next level approval then you can trigger the notification from grant block


Regards,
Saathvik
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@ssaundatti  After approved need send notification , you can use grant access right or custom  assignment use it based on Custom query

Manager to Grant :

Raghu_0-1716038345982.png

 

 


Thanks,
Raghu
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rushikeshvartak
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No it’s not supported as out of the box. Only approval notifications to approver and notification to end user can be sent. Please raise idea ticket


Regards,
Rushikesh Vartak
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