Is is possible to sync attributes real-time?

[Sayali]

Hello,

I am trying to map user's customproperty24  to it's manager's customproperty24, i.e.

for example: manager's cp24= ABC then user's cp24 should also be 'ABC'.

Scenario 1: If the manager's cp24 value changes then, we want user's cp24 value to be updated.

Scenario 2: If user's manager changes then user's cp24 should be updated with new manager's cp24 value.

This means, at any given point user's cp24 should be same as manager's cp24 

Is there any way we can sync the attributes in real-time?

[sk]

@Sayali : How do the manager's CP24 gets change? I mean is it through request process or any update rule or only through Import from trusted source?

[Sayali]

Hi @sk,

So it depends! manager's cp24 can be updated via import or manually by the desired team.

Thanks,
Sayali

[sk · Accepted solution]

@Sayali : If it is just through import then you can use inline preprocessor to achieve your requirement. 

For the updates that are made manually there is no such real time thing you can achieve. You have to use SAV4SAV connection to propagate the change which is kind of schedule push.

[Sayali]

@sk  Thank you for the suggestions! I will try implementing and update the same.

Regards,
Sayali

[rushikeshvartak · Accepted solution]

You can use user update rule to update same. 

• for import - use inline processor
• for manual use sav4sav or actionable report

[Sayali]

Hi @rushikeshvartak ,

Thank you so much for the suggestion. We have implemented the same using actionable analytics.

Regards, Sayali.