Announcing the Saviynt Knowledge Exchange unifying the Saviynt forums, documentation, training,
and more in a single search tool across platforms. Read the announcement here.

Is Consult Feature in Workflow available in v23.5 or v23.9

narendranegi
New Contributor II
New Contributor II

can anyone please list down the version, in which Workflow as consult feature available?

Regards

Narendra Negi

5 REPLIES 5

Dhruv_S
Saviynt Employee
Saviynt Employee

Hi @narendranegi 

Could you please elaborate further what do you mean by workflow as consult feature. 

Consult feature in campaigns was already available in older versions.

Regards,

Dhruv Sharma

narendranegi
New Contributor II
New Contributor II

As you mentioned, as Consult feature is present campaigns. do we have same consult feature in workflow?

Regards

Narendra Negi

 

Use Allow Changing Approver feature. This is present at SAV Role level. Below document and screenshot for reference.

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter13-Access-Requests/ars-uc-im...

dgandhi_0-1697643416219.png

 

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.

Manu269
All-Star
All-Star

@narendranegi 

Consult (Campaign) : In Campaign To reassign the certification line-item to another certifier, click Consult an Add Certifier in the dialog box that is displayed. 
Search for the user and click Submit to reassign the certification to the selected user. After reassigning it to another certifier, the reassigned user can see the reassigned line item in the campaign with a Reassigned status. The reassigned user performs the attestation and approves or rejects the certification. An email is sent to the original certifier that the reassigned user has completed the certification.

As such there is nothing called consult in ARS process. Anyhow , Allow Changing Approvers is a feature in SAV role, to enable or disable the user to reassign the approval requests.

  • On - Assigned user has the authority to reassign open Access Requests request to another user in Applications > Home > My Access > Pending Approvals page by clicking Reassign.

  • Off - Assigned user is not authorized to reassign open Access Requests request to another user in Applications > Home > My Access > Pending Approvals page as Reassign is not displayed for the assignee.

Regards
Manish Kumar
If the response answered your query, please Accept As Solution and Kudos
.

Dhruv_S
Saviynt Employee
Saviynt Employee

Hi @narendranegi 

do we have same consult feature in workflow?

There is no OOTB consult feature in workflows.  As of now, it is present in campaigns only.  You can use the options suggested by @dgandhi and @Manu269 above. 

For an OOTB consult feature in workflows, I would suggest you raise an idea request in ideas portal.

Regards,
Dhruv Sharma
If this reply answered your question, please accept it as Solution to help others who may have a similar problem.