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Integration with "Dynamics 365 Sales"

AM
New Contributor
New Contributor

Hello

We are currently testing the integration with "Dynamics 365 Sales" according to the reference document below:

(Microsoft Dynamics 365 Finance and Operations Integration Guide > Understanding the Integration between EIC and Microsoft Dynamics 365)
https://docs.saviyntcloud.com/bundle/Dynamics365-v24x/page/Content/Understanding-the-Integration-bet...

The "Save & Test Connection" for both "D365 connection type" and "REST_Dynamics365 (REST) connection type" were successful. However, the import job fails and an error message is displayed.(error1.png)

Also, we were not able to perform the settings listed from step 7 in "Registering the Connector in the Azure Environment" as there was no "ConnectorFullAccess".


[Questions]
Q1. Does "D365 connection type" and "REST_Dynamics365 (REST) connection type" only support Dynamics 365 F&O and not Dynamics 365 Sales?

Q2. Please advise on how to successfully integrate with Dynamics 365 Sales.

Regards,

3 REPLIES 3

rushikeshvartak
All-Star
All-Star

Could you kindly provide a detailed snapshot of the information extracted from the logs, encompassing errors and other pertinent functionality details encountered during the execution of this process? Your assistance in furnishing this information would greatly aid in the analysis and resolution of any issues .



‼️‼️⚠️Do not upload any attachments that contain sensitive information, such as IP Addresses, URLs, Company/Employee Names, Email Addresses, etc.⚠️‼️‼️


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

Thank you for your response.

Would it be possible for you to answer my Q1 first?
If "Dynamics 365 Sales" is not supported by Connector, you may not need to see the logs, so I wanted to check Q1 first.

Regards,

Upon checking API documentation both uses different APIs hence you need to use standard REST Connector


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.