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Incremental Access Import for AD Connector is getting stuck

Diptansu11
New Contributor III
New Contributor III
Hello Team , 
For AD connector while running incremental access import job, its running forever and not getting completed. Where as full access import job is getting completed successfully with in 25mints and working as expected.
We have triggered twice the same in prod but this dint get complete so we had to restart the server. And there is no specific error so we cannot highlight any error message as well. Please suggest.
1 REPLY 1

prasannta
Saviynt Employee
Saviynt Employee

Hi @Diptansu11 

Can you share your groupImportMapping configuration? Please remove any sensitive information from the JSON before sharing? 

Additionally, refer this documentation for import recommendations:

https://docs.saviyntcloud.com/bundle/AD-v23x/page/Content/Import-Recommendations.htm

Thanks