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02/05/2023 10:28 PM
Hi Team
For one application (Docusign) I completed the all the test cases but only one last piece is pending
We had two methods to create the token 1 is jwt and another one is oauth method
Jwt token method will expire in 1 hour and oauth token method expires in 8 hours
I discussed with the application team that to increase the limit of token expire but they are not sure whether for this application that can change or not
The application team saying that servicenow has also integrated the docusign application they are managing the expire for 100 days
But in our saviynt I don’t see how can it achievable
Can any any one please help me how to solve this issue
Thanks
Ramana Muriki
02/06/2023 06:07 PM
https://developers.docusign.com/platform/api-guidelines/
02/06/2023 11:56 PM
The token limit has to be increased at the docusign end. No configuration changes are needed at the saviynt connection end.
02/07/2023 05:20 AM
Ramana, lets discuss internally. This is Yun