In the Privileged Account User Manager campaign, when the Primary Owner certifies their account in t

[Gopinath]

Hi Team,

In the Self certification when Primary owner is taking action on the campaign is not capturing in the line manager campaign. 

Example: I have certified my account in Self certification on Oct 10, 2022, but it is not showing to Line manager campaign which is activated on Oct 21, 2022.

Managers here are experiencing confusion regarding whether the Primary owner has taken action in the Self-Certification campaign or not.

Last Certified User attribute details are updating to Primary Owner when his/her line manager has taken action in the Campaign.

Even though the Primary Owner has taken action in the campaign, the Last Certified User attribute details are not being updated for the line manager.

Thanks,

Gopinath

[sudeshjaiswal]

Hello @Gopinath,

We are checking it internally, will keep you posted with the updates.

Thanks