How to use ServiceNow app to import users into sys_user table?

[Ysman]

We are currently importing users from Saviynt to ServiceNow using the ServiceNow App for Saviynt (documentation). That works fine, but we would like to further transfer those users from Saviynt User Table to ServiceNow User Table [sys_user]. Can we achieve this using the app or do we have to build our custom functionality for that?

[DixshantValecha]

Thank you for contacting the Saviynt forums. We appreciate your inquiry, and our team is currently reviewing the information provided. In order to better understand your specific business use case, we kindly request that you provide us with more details. This will enable us to provide you with a more accurate response. Thank you for your cooperation.

[Ysman]

Hi. What more information is required? Is it possible to have a phone call with screensharing? I sent you my phone number on DM, also we can do via Zoom or Teams.

[Ysman]

Any reply?

[DixshantValecha]

 In order to better understand your specific business use case, we kindly request that you provide us with more details(use case example). This will enable us to provide you with a more accurate response. Thank you for your cooperation.