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How to submit remove access to an account who has only one entitlement

Dalalsaleh888
New Contributor
New Contributor

we have a case where user needs to submit remove access of one and only entitlement the account has. how we can achive this? Savyint shows below error:

Dalalsaleh888_0-1725261073777.png

 

I tired to disable the account and enable it but that didn't remove the entitlement. 

5 REPLIES 5

Ankky
Regular Contributor
Regular Contributor

Hello @Dalalsaleh888 ,

Have you marked entitlement required as true under endpoint - entitlement type? If yes, mark that false and try again.

 

Dalalsaleh888
New Contributor
New Contributor

here is the setting 

Dalalsaleh888_0-1725262035322.png

 

Ankky
Regular Contributor
Regular Contributor

Please make required-standard as false and try.

NM
Honored Contributor II
Honored Contributor II

Hi @Dalalsaleh888 , make required standard as false.

Raghu
All-Star
All-Star

can you share error clearly? or did you mapped security system level removal workflow also right?


Thanks,
Raghu
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