How to request to remove access from filtered endpoints?

Olesia
New Contributor III
New Contributor III

Hi,

We have a Security system "Active Directory".
The Security system has a parent endpoint "Active Directory" and several filtered (child) endpoints.

For all the entitlement types of the child endpoints we set Entitlements as required (see screenshot) and it is not possible to request only an account. We configured this because some users forget to add entitlements when requesting accesses.

My question is: How to request to remove access from filtered endpoints?

Olesia_0-1692963264466.png

4 REPLIES 4

pmahalle
Valued Contributor II
Valued Contributor II

Hi @Olesia ,

You mean you want to remove all the groups? Can you use remove account option and check it will create remove access tasks for all the entitlements.


Regards,

Pandharinath Mahalle(Paddy)
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Olesia
New Contributor III
New Contributor III

Hi! Yes, we want to remove all the groups for an endpoint.

What do you mean by "remove account option"?

pmahalle
Valued Contributor II
Valued Contributor II

Hi @Olesia ,

Use Delete Account option.

pmahalle_0-1692968437724.png

 


Regards,

Pandharinath Mahalle(Paddy)
If this reply answered your question, please Accept it As Solution to help others who may have a similar problem.

Olesia
New Contributor III
New Contributor III

Hi @pmahalle,

Yes, it works! With the "Remove account" option enabled IDM generates "Remove access" tasks for all the entitlements for the current endpoint.