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How to populate blank username using CSV Account Upload For Service Accounts

Thriller
Regular Contributor
Regular Contributor

I need to populate a blank username field when uploading an account using CSV. Currently the accounts are tied to the user but since it is a service account, I need to make them blank.
How do I do that?
I tried it via 'Overwrite User Assigned' but I need to provide a username. That doesn't seem to work because after I remove the account from that user, again it gets tied back to the previous user for that account

Thriller_0-1725661587299.png

 

 

5 REPLIES 5

rushikeshvartak
All-Star
All-Star

You need to remove manually or via saviynt api.

Manually from user - accounts - remove user


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

I could have linked all those accounts to one specific user like Admin using 'Overwrite User Assigned' and then removed those accounts from Admin. But it looks like the accounts gets linked back to the original user after I unlink from Admin. Do you know why that is happening?

You need to update user account correlation logic under endpoint such that service account does not get mapped

https://forums.saviynt.com/t5/identity-governance/ad-account-correlation-with-employee-id-looking-fo...


Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.

Hi @rushikeshvartak,

I think you might be referring to this 

Prab_0-1725888012301.png

Can you please provide a sample API Call to remove usernames from multiple accounts. Thank you

  • You need to remove manually from Admin - Users - Accounts

Regards,
Rushikesh Vartak
If this helped you move forward, click 'Kudos'. If it solved your query, select 'Accept As Solution'.