How to ignore inactivateAccountsNotInFile in rest connector

[narendranegi]

Scenarios: Target account recon API only provide 500 records of update/created. and there are more than 10K records which we are uploading manually.

With inactivateAccountsNotInFile value as False configuration, 500 records are getting updated, and rest are getting SUSPENDED FROM IMPORT. I have tried this configuration in both places STATUS_THRESHOLD_CONFIG and ImportAccountEntJSON

Please suggest is there a way to ignore this configuration.

Regards
Narendra Negi

[dgandhi]

• inactivateAccountsNotInFile: Specify true or false to instruct the connector to mark accounts that are not imported during import as inactive or SUSPENDED FROM IMPORT SERVICE. When set totrue, accounts that are not imported during import are marked as inactive. When set to false, accounts that are not imported during import are marked as SUSPENDED FROM IMPORT SERVICE. The default value is false. Below document:

• https://docs.saviyntcloud.com/bundle/REST-v2021x/page/Content/Configuring-the-Integration-for-Import...

[narendranegi]

But is there a way ignore it altogether?

Regards

Narendra Negi

[dgandhi]

Have you tried removing the line altogether from the config and see?

[narendranegi]

Yes, it doesn't work.

Regards

Narendra Negi

[dgandhi]

This should not happen. If config is not present then no action should be taken by the connector.

[rushikeshvartak]

Please share json

[Jyoti1]

Hi

I am also facing similar issue. How can we avoid any action on imported accounts.

Json-

"statusAndThresholdConfig": {
"statusColumn": "customproperty2",
"activeStatus": ["true"],
"deleteLinks": false,
"accountThresholdValue": 500000,
"correlateInactiveAccounts": true,

"inactivateAccountsNotInFile": false
},

I tried using false and removing the configuration also.

[armaanzahir]

Hi All,

This feature to exclude performing the account threshold check altogether is supported in versions above v23.2 

You can try putting the value of accountThresholdValue to "0" or any negative value to skip performing this check.

What's New in this Guide (saviyntcloud.com)

Creating a Connection using the Service Account Key (saviyntcloud.com) 

The list of supported connectors is provided in the video. This includes the REST connector and is applicable for account imports.

https://youtu.be/jhfVOkCXPaA

[Jyoti1]

Hi Narendra

Were you able to resolve this?

[Jyoti1]

Hi Armaan

I tried putting accountthreshold to 0 and it is removed all the accounts from endpoint

[armaanzahir]

Hi Jyoti,

Which version are you on? If above 23.2, then please raise an FD ticket as it's not the expected behavior as per documentation.

Thanks,

Armaan

[prachi]

Hi,

I have similar requirement, are you able to solve this?

[armaanzahir]

Hi @prachi ,

Which version of Saviynt are you on? Have you tried the above suggestion provided as per documentation?

Thanks,

Armaan

[prachi]

23.7v of saviynt.

[prachi]

Also, i did try the above but it is still making the account Inactive. 

My statusAndThresholdConfig section in JSON is  :

"statusAndThresholdConfig": {
"activeStatus": [
"Open"
],
"deleteLinks": true,
"accountThresholdValue": 0,
"correlateInactiveAccounts": true,
"inactivateAccountsNotInFile": true,
"deleteAccEntForActiveAccounts": true
},

[narendranegi]

Hi,

I removed statusAndThresholdConfig completely and moved everything to AccountImport JSON

[prachi]

Hi @narendranegi ,

Did it work for you? Because i have my status and threshold defined in ImportAccountEntJson as well but it is still deleting/inactivate the account not returned in API response.

Adding the complete JSON below - 

{
"accountParams": {
"connection": "acctAuth",
"processingType": "SequentialAndIterative",
"statusAndThresholdConfig": {
"deleteLinks": true,
"accountThresholdValue": 0,
"correlateInactiveAccounts": true,
"inactivateAccountsNotInFile": true,
"deleteAccEntForActiveAccounts": true
},
"includeExistingInActiveAccounts": true,
"call": {
"call1": {
"callOrder": 0,
"stageNumber": 0,
"http": {
"url": "https://{URL}/ECM/api/v5/fetchControlDetailsES?analyticsid=1739",
"httpHeaders": {
"Authorization": "${access_token}",
"Accept": "application/json"
},
"httpContentType": "application/json",
"httpMethod": "GET"
},
"listField": "result",
"keyField": "name",
"colsToPropsMap": {
"name": "name~#~char",
"customproperty2": "customproperty2~#~char"
}
}
},
"acctEntMappings": {
}
},
"entitlementParams": {
},
"acctEntParams": {
}
}