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How to find Tasks are completed manually

Vignesh
New Contributor
New Contributor

Hi Team,

There are some completed tasks that were completed manually instead of through Job. Is there any way to find out which tasks are completed manually?

Thanks,

Vignesh

4 REPLIES 4

Raghu
Valued Contributor III
Valued Contributor III

based on arstasks comments column we can observed, if going complete manually, they need give comments mandatory  

select UPADTEUSER,taskkey, COMMENTS,PROVISIONINGMETADATA,PROVISIONINGCOMMENTS,UPDATEACCOUNTTASKCREATED from arstasks where TASKKEY in ( )


Thanks,
Raghu
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Manu269
All-Star
All-Star

@Vignesh can you try fetching the below attribute from arstask table.

I believe this should help :

Manu269_0-1712314452745.png

 

Regards
Manish Kumar
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rushikeshvartak
All-Star
All-Star
  • You can validate from UI using Completed Tasks Section
  • You can also check from data analyzer query

select USERKEY, UPDATEDATE, UPDATEACCOUNTTASKCREATED, UPADTEUSER, TRAIL, TICKETID, TASKTYPE, TASKKEY, TASKDATE, STATUS, STARTDATE, SOURCEID, SOURCE, SECURITYSYSTEM, SAVCONATTRS, REQUESTRULETASKCREATED, REQUESTKEY, REQUESTEDBY, REQUESTACCESSKEY, PROVISIONINGTRIES, PROVISIONINGMETADATA, PROVISIONINGCOMMENTS, PARENTTASK, OWNERTYPE, OWNERKEY, EXTERNALCONNECTION,ENTITLEMENT_VALUEKEY, ENDPOINT, ENDDATE, COMMENTS,ASSIGNEDFROMRULE, ASSIGNEDFROMROLES, ASSIGNEDFROMROLE, ACCOUNTNAME, ACCOUNTKEY from arstasks


Regards,
Rushikesh Vartak
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dgandhi
All-Star
All-Star

Check provisioning metadata and ownerkey, provisioning metadata might be null.

 

Thanks,
Devang Gandhi
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