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How to Allow User to Manage User Group

KK
Regular Contributor
Regular Contributor

Hi.
I want App Owner to manage User Group.

I configure SAV Role as below and assign to user.

KK_2-1715655072400.png

KK_3-1715655106777.png

Then, the user can create User Group, but,
user can't add user to user group(Can't show user list in add users screen)

KK_4-1715655191908.png

and user can't add entitlement to User Group(below error message is displayed when trying to add entitlement to User Group)

KK_5-1715655260243.png

And user can't delete User Group(below error message is displayed when trying to delete User Group)

KK_6-1715655326279.png

How to configure SAV Role to allow user to manage User Group?

Best Regards,

4 REPLIES 4

rushikeshvartak
All-Star
All-Star

Please check network logs to find which feature and API having issue and giving 403 error .

rushikeshvartak_0-1715655804200.png

 


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 

For adding entitlement to User Group and deleting User Group, I see 200 response on network log, but error message is displayed.

KK_0-1715657523010.pngKK_1-1715657637901.png

And all feature under /user_GroupDetail/ is allowed by Feature Access -> Admin: User Groups in SAV Role.

KK_2-1715657799109.png

Best Regards,

[This message has been edited by moderator to mask sensitive information]

  • Looks like UI display issue. Please raise defect.
  • Do you see any error in logs ?
  •  
  •  
  • NOTE : Keep company-specific private information masked on public forums, such as the name and URL.


Regards,
Rushikesh Vartak
If you find the response useful, kindly consider selecting Accept As Solution and clicking on the kudos button.

KK
Regular Contributor
Regular Contributor

@rushikeshvartak 
OK, I will raise support case.