Hiding entitlement for new account request

[SSinha_]

Hi team,

We need to hide all the entitlement for new service account reqeust and only allow users to add entitlements using modify account once the account is created. Is there any out of the box feature for this use case? 

Thank you

[rushikeshvartak]

• You can create dynamic attribute and use dynamic attribute in entitlement type configuration to hide entitlement for new service account request

[stalluri]

@SSinha_ 
Create dynamic attributes and put them in the query block.

 In the Entitlementtype you can call this dynamic attribute.

 Here we are using entitlement value and filter the entitlements.

[rushikeshvartak · Accepted solution]

Your solution is not correct @stalluri 

@SSinha_  Refer

Query : select 'NEW' as id union select 'Modify' as id

Entitlement Type query -{"Service Account":"ev.entitlement_value like '%IGA_%' and '${REQUESTTYPE}' !='NEW'"} 

Config for Available Entitlement in Service Account

Refer video

[SSinha_]

Will try this and update here , and thank you so much.