Global Configuration empty

[Sahrish]

Hi, 

I cannot select anything in the Gobal Configuration field (see screenshot). No matter what I click, the field remains empty. Please assist asap. Thank you. 

 

[dgandhi · Accepted solution]

Please open Saviynt FD ticket.

Thanks

[rushikeshvartak · Accepted solution]

It seems you have enable new classic mode of global configuration but you dont have mapping of global configuration option to menu. You can raise freshdesk ticket to fix mapping meanwhile revert to old view 

Enable Configuration (New)

Do you want to enable new configuration?

select * from configuration where name='ENABLE_NEW_CONFIG'

make configdata=0

update configuration  set configdata=0 where name='ENABLE_NEW_CONFIG' limit 1;

[DaanishJawed · Accepted solution]

Hi @Sahrish ,

Thanks for reaching out.

I see you are using the German Language (Screenshot says 'Globale Kconfigurationen' which is German) . Can you change the language back to English and see if it works?

You can change the language as below -

Please raise a support ticket for this when you're using the German Language.

Thanks.

[Sahrish]

Hi DanishJawed, 

i cant change the language. Option to change the language ist not given. (see below):

Regards

Sahrish

[Sahrish]

I don't know what happened, i didn't do anything but now it is working all fine. 

Thank you for your help. 

Kind regards

Sahrish