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GitHub Access Import Job not ending properly

AS5278
Regular Contributor II
Regular Contributor II

Hi All,

We have run into an issue where the GitHub Access Import Job does not end properly sometimes and nothing gets imported. It runs fine at other times. See below:

AS5278_0-1715760719870.png

We are using the 'GitHubRest' connector for importing Repositories, Teams from GitHub.

When the job does not end properly, at that times as well when I check the logs I could see that the APIs are being called and processing does happen but for some reason job does not end properly and there is no Job end date or last run date.

I have faced similar issue earlier with a different application. The saviynt support said that the JVM is running out of memory and it is causing the issue. We found an alternate solution at that time.

But here what do I do?. There are 6000+ repositories, 1000+ Teams that have to be imported and I cannot use the normal REST connector for this..as the 'privileges' mapping to entitlements can be done only through the 'GitHubRest' connector.

I am attaching the ImportAccountEntJson for reference. Please guide.

Thanks,

Atul Singh

xurde
4 REPLIES 4

Raghu
Valued Contributor III
Valued Contributor III

@AS5278  We also similar issue faced earlier but after upgrade 24.X we not see any issue long time running .

 


Thanks,
Raghu
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AS5278
Regular Contributor II
Regular Contributor II

@Raghuok..we are upgrading to 24.2 this week. I will check the behavior after upgrade.

Thanks,

Atul Singh

xurde

rushikeshvartak
All-Star
All-Star

Add connection timeout


Regards,
Rushikesh Vartak
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AS5278
Regular Contributor II
Regular Contributor II

@rushikeshvartak

Can the connection timeout be added in the ImportAccntEntJson ?.

I am using 'GitHubRest' connector for import and this connector does not have the 'ConfigJson' filed.

AS5278_0-1715785699519.png

The Connection Type is not editable.

AS5278_1-1715785789445.png

Thanks,

Atul Singh

xurde