Generate user email

musthak_ahamad
Regular Contributor
Regular Contributor

Hi 

Am trying to use the "generate user email" option from update rule when the users firstname and last name is changed but when i update the first name & last name the rule is triggered by satisfying the condition but i can't see the email getting generated and updated in email .

we use email generation from global configuration and with advanced configuration.

musthak_ahamad_0-1689895243944.png

 

2 REPLIES 2

rushikeshvartak
All-Star
All-Star
  • What is rule under Global Configuration?
  • What is error in logs ?
  • Are you updating user from UI ?
  • what is error in execution trail ?

Regards,
Rushikesh Vartak
If the response is helpful, please click Accept As Solution and kudos it.

@rushikeshvartak am able to generate the email by turning off the "Reuse same email for user" in global configuration.