Folder import is not working in Box for out of the box connector

[rahulyadav]

We are Importing Folders/Files using OOTB BOX connector from BOX to Saviynt but its not working. Group import is working fine. But folder and file import is not working.

We have configured the below json in CUSTOM_CONFIG_JSON. Is any other configuration is needed to be there? 

{
"IMPORT_FILES_AND_FOLDERS": "YES",
"IMPORT_GROUPS": "YES"
}

In the 1st Import, it was working. Now we tried incremental and Fill both.

Thanks,

Rahul

[sahil]

Can you try to run the import without any value in CUSTOM_CONFIG_JSON and see if it works. By default, it imports: Files, Folders and Groups. And based on the JSON you have defined, it does appear you want to import them all. So even if nothing is defined in CUSTOM_CONFIG_JSON, all should be imported.