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Feasibility of setting Entitlement owner ranks in Rest API import

rajesh005
New Contributor
New Contributor

‎03/20/2023 06:38 AM

This thread is in continuation to https://forums.saviynt.com/t5/identity-governance/mapping-servicenow-entitlement-owner-using-rest-ap....

In that thread I am able to import entitlement owners via Rest API. But I do not know how to acheive following and if those are feasible

I want to know if it is possible.

  1. With the json I attached, currently owner is getting mapped as Rank1. I also want to map same owner as rank 26 (primary certifier for certifications). So after the recon for each entitlement we should have a owner with rank 1 and rank 26.
  2. If the application team updates the group owner to a different user, then after group recon Saviynt should update the existing entitlement owner to a new owner.  with the current json, this is not happening, I am seeing a new owner is getting added as rank 1 along with old owner. So after the recon that entitlement is having two owners (old and new) with rank 1.
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rajesh005
New Contributor
New Contributor

‎03/21/2023 01:18 PM

Hello Saviynt Engineers, Anyone has any suggestions on above and is it feasible 

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SB
Saviynt Employee
Saviynt Employee

‎03/23/2023 08:17 AM

I am checking the feasibility of this and will update you shortly.


Regards,
Sahil
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SB
Saviynt Employee
Saviynt Employee

‎03/24/2023 10:28 AM

Setting the owner rank is currently not supported via REST. You will need to use CSV upload in order to update the owner ranks.

https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter02-Identity-Repository/Uploa...

 


Regards,
Sahil
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rajesh005
New Contributor
New Contributor

‎03/24/2023 10:57 AM

@SB what about my second question

If the application team updates the group owner to a different user, then after group recon Saviynt should update the existing entitlement owner to a new owner.  with the current json, this is not happening, I am seeing a new owner is getting added as rank 1 along with old owner. So after the recon that entitlement is having two owners (old and new) with rank 1.

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SB
Saviynt Employee
Saviynt Employee
In response to rajesh005

‎03/28/2023 10:16 AM

Unfortunately the removal of Previous owner is also not supported but you can certainly log this requirement to our Ideas portal. https://ideas.saviynt.com

For now, we can achieve this via the Schema connector. You can use the delete query to remove the old owner from the entitlement. 


Regards,
Sahil
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