Error while account and entitlement reconciliation via REST connector

[adityachadde]

Hi,

We are trying to reconcile the accounts and entitlements using the REST connector.

API having authentication as Basic. We are using the below connection JSON

{
"authentications": {
"acctAuth": {
"authType": "Basic",
"url": "/users",
"httpMethod": "POST",
"httpParams": {},
"httpHeaders": {},
"httpContentType": "text/html",
"properties": {
"username": ""
"password": ""
},
"expiryError": "Couldn't authenticate you",
"authError": [
"Couldn't authenticate you"
],
"timeOutError": "Read timed out",
"errorPath": "error",
"maxRefreshTryCount": 5,
"tokenResponsePath": "access_token",
"tokenType": "Basic",
"accessToken": "Basic asdfghjkl",
"testConnectionParams": {
"http": {
"url": "",
"httpHeaders": {
"Authorization": "${access_token}"
},
"httpContentType": "application/json",
"httpMethod": "GET"
},
"successReponse": [],
"successResponsePath": "",
"errors": [
"Couldn't authenticate you"
],
"errorPath": "error"
}
}
}
}

We are getting an error as 

{"status":401,"code":"E_BAD_CREDENTIALS_ER
ROR","message":"Authentication failed because an
invalid credential is
provided.","details":"Authentication
failed.","id":"8ef18e35-5cda-40ed-b25a-53ec008e7c3
7"}.

Please help us with this.

Best Regards,

Aditya Chadde

[rushikeshvartak]

Is it working from postman ? If yes share screenshot 

it seems username and password is wrong in saviynt 

[adityachadde]

Hi @rushikeshvartak,

Yes, it is working fine in postman with the same username and password.

Best Regards,

Aditya Chadde

[rushikeshvartak]

Share body of api & login api

[rushikeshvartak]

Content type is wrong it should be application/json

[adityachadde]

Hi,

Even after changing the content type to application/json. We are getting the same error.

Best Regards,

Aditya Chadde