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05/23/2024 04:16 AM
Hi,
I am currently facing issue while uploading the user csv. After uploading and mapping the attributes I am getting the below error.
Please suggest me on this.
Any help on this is appreciated.
Solved! Go to Solution.
05/23/2024 05:10 AM
Hi @RutujaM ,
This seems to be issue with the data in your csv file.
Can you share the file and the logs?
Note: Do not upload any attachments that contain sensitive information, such as IP Addresses, URLs, Company/Employee Names!
05/23/2024 05:32 AM
05/23/2024 06:07 AM
05/23/2024 09:41 PM
There is line 3 with blank details Use updated file
05/24/2024 12:33 AM
Still giving me the same error with the updated one.
05/24/2024 12:46 AM
@RutujaM ,
I can able to import the user from the file. Can you share the error again?
05/24/2024 02:25 AM
05/24/2024 02:55 AM
@RutujaM ,
Nothing much in logs to figure the issue.
Please try it in different environment.
Also, raise a Freshdesk ticket because I could able to import the user successfully with same file.
If this helps, please select Accept As Solution and hit Kudos
05/24/2024 04:45 AM
Hello Rutuja,
You have chosen the following configuration at global settings, which creates a request and waits for approval when users are uploaded.
If this configuration is selected, please choose the workflow according to your requirements.
Check this configuration under Global Configuration > Identity Lifecycle. If it is not present, add it and verify by uploading a CSV file.
If this helps, please select Accept As Solution and hit Kudos