Error right after uploading the user csv

[RutujaM]

Hi,

I am currently facing issue while uploading the user csv. After uploading and mapping the attributes I am getting the below error.

Please suggest me on this.

Any help on this is appreciated.

[PremMahadikar]

Hi @RutujaM ,

This seems to be issue with the data in your csv file.

Can you share the file and the logs?

Note: Do not upload any attachments that contain sensitive information, such as IP Addresses, URLs, Company/Employee Names!

[RutujaM]

 Logs and CSV are attached.

[rushikeshvartak]

There is line 3 with blank details Use updated file

[RutujaM]

Still giving me the same error with the updated one.

[PremMahadikar]

@RutujaM ,

I can able to import the user from the file. Can you share the error again?

[RutujaM]

Same error.

[PremMahadikar]

@RutujaM ,

Nothing much in logs to figure the issue.

Please try it in different environment.

Also, raise a Freshdesk ticket because I could able to import the user successfully with same file.

If this helps, please select Accept As Solution and hit Kudos

[NikitaPawar_ · Accepted solution]

Hello Rutuja,
You have chosen the following configuration at global settings, which creates a request and waits for approval when users are uploaded.

If this configuration is selected, please choose the workflow according to your requirements.

Check this configuration under Global Configuration > Identity Lifecycle. If it is not present, add it and verify by uploading a CSV file.

If this helps, please select Accept As Solution and hit Kudos

Best,
Nikita Pawar