error in logs while transferring the files via OOTP sftp connection

[adityachadde]

Hi Team,

we are getting below error in logs while transferring the files. 

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.081 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : Entered in validateFile \n","stream":"stdout","time":"2023-06-12T06:24:23.081676449Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.081 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : File Name : DeciseoFREMEA \n","stream":"stdout","time":"2023-06-12T06:24:23.081706828Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.081 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : File Size (In MB) : 0 \n","stream":"stdout","time":"2023-06-12T06:24:23.081712375Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.081 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : File Extension is not supported for DeciseoFREMEA \n","stream":"stdout","time":"2023-06-12T06:24:23.081755766Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.081 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : Exit from validateFile \n","stream":"stdout","time":"2023-06-12T06:24:23.081766721Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.082 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : Files failed to upload with detailed error message : {\"/saviynt_shared/reports/admin/DeciseoFREMEA\":\"Blocked due to Guardrail\"} \n","stream":"stdout","time":"2023-06-12T06:24:23.082083126Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.082 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : Exit from uploadFile \n","stream":"stdout","time":"2023-06-12T06:24:23.082437099Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.082 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : Exit from putFilesInDirectory \n","stream":"stdout","time":"2023-06-12T06:24:23.082451276Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.082 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.s.service.SFTPConnectorService : Exit from putFilesInTarget \n","stream":"stdout","time":"2023-06-12T06:24:23.082455152Z"}

2023-06-12T11:54:23+05:30-connectorms-{"log":"2023-06-12 06:24:23.082 DEBUG [] 7 --- [http-nio-8980-exec-9] c.s.s.c.c.FileTransferController : Exit putFiles \n","stream":"stdout","time":"2023-06-12T06:24:23.082490599Z"}

we tried using different different file formats like csv,xlsx zip. it is not working. 

\"Blocked due to Guardrail\ error.

when we are trying with different file formats it is showing file not found error.

java.io.FileNotFoundException: /saviynt_shared/reports/admin/DeciseoFREMEA.csv (No such file or directory).

please help us with this issue.

what could be the issue?

best regards,

Aditya Chadde

[RakeshMG]

Please validate the path, refer to following document : https://docs.saviyntcloud.com/bundle/SFTP-Certified-v23x/page/Content/Configuring-the-Integration-fo...

• When you specify DataFiles, files are downloaded in the /saviynt_shared/saviynt/Import/Datafiles directory.

• When you specify SchemaFiles, files are downloaded in the /saviynt_shared/saviynt/Import/SAV directory.

• When you specify LogStash, files are downloaded in the /saviynt_shared/saviynt/Import/Datafiles/Logstash

[adityachadde]

Hi @RakeshMG,

We want to transfer the files from saviynt to the sftp location.

In documentation to import the files from sftp loaction into Saviynt they gave the data files path.

We tried with same datafiles path we are getting an error as below:

Error in generateInputAttrsforPush	JSONObject["/saviynt_shared/saviynt/Import/Datafiles"] not found.
jobnamelabel	FileTransferJob
Error in putFilesInTarget	JSONObject["SourceDirectory"] not found.

 Should we raise a saviynt ticket for this issue?

Best Regards,

Aditya Chadde

[adityachadde]

Hi Team,

Would it be possible to receive any updates on this issue?

This is a blocker for our development. It's causing significant issues for our progress.

Best Regards,

Aditya Chadde

[RakeshMG]

Could you please share files_to_put json

[adityachadde]

Hi Rakesh,

Please find the below json

[
{
"eic_src_dir": "Reports",
"target_dir": "/cdio/in/DECISEO/SAVDAT01",
"regex_list": ["DeciseoFREMEATest.*\\.csv"]
}
]

Best Regards,

Aditya Chadde