entitlement owner via csv

[iam01]

Hi  We have a entitlement with entitlement_value as  "\client\Infrastructure\aaaa\bbb\INT1". As per FD  created the csv file and when we try to import am getting the following error. Attached the logs and screenshot of the entitlement and csv used for import.

LOGS:

Skipping Entitlement value client\Infrastructure\aaaa\bbb\INT1, not found


CSV File:

Entitlement Value	ENDPOINT	Security System	Entitlement Type	Entitlement Owner	Owner Rank	Action
\\client\\Infrastructure\\aaaa\\bbb\\INT1	Delinea Secret Server	Delinea Secret Server	Folders	009944	1	add

[rushikeshvartak]

Try 

\\\\client\\\\Infrastructure\\\\aaaa\\\\bbb\\\\INT1

[iam01]

@rushikeshvartak i tried it, but same error.

[rushikeshvartak]

Export entitlements from Action - Export and add owners to it

[Saviynt_learner]

@Ishan  do we have to add last column as well(i.e action)

[Ishan]

@Saviynt_learner Yes, the action column needs to be present. System wont know what action to take otherwise. 

[Ishan · Accepted solution]

Try this. Open the file in Notepad and enclose the values in " " and save the file and upload. Please find attached sample which should work.

[iam01]

@Ishan thanks. its working 🙂