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entitlement owner cerification

Mortal
New Contributor III
New Contributor III

Hi,

After completing the cerification progress is still showing "fully executed 0%" where it should be showing "fully executed 100%".
Can you please provide the suggestion and troubleshooting steps for this?

Thanks.

6 REPLIES 6

SumathiSomala
All-Star
All-Star

@Mortal Did you refresh the progress

SumathiSomala_0-1706524050519.png

 

Regards,
Sumathi Somala
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Mortal
New Contributor III
New Contributor III

@SumathiSomala 
I did not refresh the progress. Now I ran the refresh progress job, will see after the job completion.
Do we need to refresh the progress time to time to check on progress of campaign completion?

Thanks.

@Mortal 

Refreshing campaigns

In addition to manually refreshing the campaign refresh using the Refresh Progress option on the Campaign List page, you can schedule the campaign progress refresh job from the Job Control Panel and automate the progress refresh activity.

This feature is applicable for User Manager, Service Account, Entitlement Owner, Role Owner, and Application Owner campaigns.

Features of Campaigns (saviyntcloud.com)

Regards,
Sumathi Somala
If this reply answered your question, please Accept As Solution and give Kudos.

No, once you run the below job the % should be updated.

dgandhi_0-1706525494545.png

 

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.

Mortal
New Contributor III
New Contributor III

@SumathiSomala @dgandhi ,

It worked.

Thanks.

Mortal
New Contributor III
New Contributor III

Hi @dgandhi @SumathiSomala 

Wanted to know more about this issue, why the campaign unable to update the percentage automatically? 
Any specific reason.