Entitlement-Owner Campaign not creating remove access task for dependent group.

[Sahana_BB]

Hi Team,

We have an use case requirement for Entitlement-Owner Campaign. 

Our application ZWS is an disconnected application in which we are adding AzureAD groups as dependent groups(These groups are imported and handled from Azure AD in another endpoint)

Now when we create an Entitlement-Owner campaign for our disconnected ZWS app, whenever reviewer of the campaign rejects an access then remove access task is coming up for ZWS endpoint only and it is not creating remove access task for the dependent group.

Expected behavior: 2 remove access task. Remove access task for both ZWS group and dependent group.

Present result: Only 1 remove access task for ZWS.

Can you please let us know how do we achieve this?

Regards,

Sahana.B.B

[dgandhi]

Is your dependent group added as child entitlement? Is yes then please enable below config in your campaign.

https://docs.saviyntcloud.com/bundle/SSM-Admin-v55x/page/Content/Chapter06-Configuring-EIC/Configuri...

[Sahana_BB]

Hi Devang,

Thank you for replying!

I am using version 5.5sp3.11 and I don't see those options available in campaign settings. All am able to see is these 4 options. Is there any setting available to enable those options?

Regards,

Sahana.B.B

[dgandhi]

There are no setting from UI. Even I am on 5.5 but we are able to see the options.

I would suggest open Saviynt Freshdesk ticket and check if they can enable this options from backened.