Entitlement Owner Campaign based on entitlement-account modification

[indrahema95]

Hi,

After launching an entitlement owner campaign if any account removed from the entitlement or added to the entitlement, will it be visible accordingly in the campaign or it will show the old values? 

If it holds the old values then do we have any method based on which the campaign shows the new adjustments?

Regards,

Indranil 

[pmahalle]

Hi @indrahema95 ,

Once campaign launched, it will only show accounts whatever were part of that entitlements at the time of launching. 

In order to reflect newly added/removed accounts after campaign launched, there is no other way,  you need to launch new  campaign by discontinuing the existing one.

[indrahema95]

Hi @pmahalle Ok. But generally campaigns can be scheduled for many days(ie. 30). If an application is heavily used then a lot can change in those days. Then isn't it feasible to have a campaign which can update according to the modification of the entitlements-accounts?

Regards,

Indranil

[pmahalle]

Hi @indrahema95 

Agreed but when campaign launched all the data present in the campaign like certifications, entitlements, accounts even certifiers everything stores in the specific tables in DB and same will be used for certifications until certification is locked.

So changes made in the entitlements, accounts etc. after campaign launched, will not come into effect in the launched campaign.

[rushikeshvartak]

Below are tables used to store certification data once launched. On Day 0 when certification is launched data is stored in tables which start with certification_actual table name_status

Example for EO

 select * from certification_entitlement_value

select * from certification_user_account_status

select * from certification_account_entitlement1_status