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Entitlement Id issue in Schema Import

Ayshkant
New Contributor
New Contributor

Hi Everyone,

When I upload entitlements with duplicate entitlement id by importing CSV file, It is getting imported to Saviynt. But, When I import the same records by Schema jobs, the records get overwritten and only one record is inserted with the entitlement id. Why there is a difference between the two approaches. Can you recommend what is the best practice. 

Thanks !

5 REPLIES 5

rushikeshvartak
All-Star
All-Star

If entitlement id and entitlement value is same then it should update and not create new entitlement . 
Validate csv columns 


Regards,
Rushikesh Vartak
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dgandhi
All-Star
All-Star

Are you saying that you uploaded 2 different entitlement value with same entitlement id and both got uploaded from UI? In that case can you check what is the entitlement id for both the values in DB.

If that is the case then it could be a bug as the behavior that you are seeing in schema import seems to be the correct one.

Thanks,
Devang Gandhi
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In DB, two entitlement values which were uploaded from UI share the same entitlement ID. But Schema import doesn't accept duplicate entitlement ID. Which is the best practice to be followed?

@Ayshkant.

To keep entitlementid unique for each entitlement would be the best practice so use Schema import in case you are getting multiple records with same entitlementid.


Pandharinath Mahalle(Paddy)
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Entitlement ID + Entitlement Value should be unique


Regards,
Rushikesh Vartak
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