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Emails not triggered from one email

Nidhins27
Regular Contributor
Regular Contributor

Hi,

I have created few email templates for attestation.

In the FROM part if I use- SOXAttestaion@companyname.com- It works. Emails are triggered.

If I use- AccessReviews@companyname.com- it doesn't work and emails are not triggered.

Any Advise Please.

 

Thanks

Nidhi

3 REPLIES 3

dgandhi
All-Star
All-Star

What is configured in your Email Server Setting under Email Address?

Settings--> Email Server Settings-->Email Address

Whatever is configured over there , you will have to use the same.

Thanks

Thanks,
Devang Gandhi
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Nidhins27
Regular Contributor
Regular Contributor

Hi,

Under  Email server setting, the email configured is "AccountAdmin@companyname.com". which is completely different.

Thanks

Nidhi

Does it work if you use above?

Thanks

Thanks,
Devang Gandhi
If this reply answered your question, please Accept As Solution and give Kudos to help others who may have a similar problem.