I have created few email templates for attestation.
In the FROM part if I use- SOXAttestaion@companyname.com- It works. Emails are triggered.
If I use- AccessReviews@companyname.com- it doesn't work and emails are not triggered.
Any Advise Please.
What is configured in your Email Server Setting under Email Address?
Settings--> Email Server Settings-->Email Address
Whatever is configured over there , you will have to use the same.
Under Email server setting, the email configured is "AccountAdmin@companyname.com". which is completely different.
Does it work if you use above?