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Email Update of User

AshishDas
Regular Contributor II
Regular Contributor II

Hi,

We have a requirement, as to when the company of the user is updated, their email should be updated. This has been achieved via User Update Rules. However, with the new email, their Exchange Account SMTP should be updated and the old SMTP should be removed.

To remove the last email of the user we need to store it in a customproperty, so that we can pass that cp via a Powershell script and remove it from the user's exchange account.

However, how do we store the user's last email in a cp? If we write a SAV4SAV to replicate the user's email to a particular cp, everytime when the user's email will be updated, the SAV to SAV which will be scheduled will run and update that particular cp of the user with the current email, hence losing the old email.

Any idea or workaround will be appreciated.

Also, please let me know how is update of email in exchange is being managed at your project/org.

6 REPLIES 6

sk
All-Star
All-Star

Try to use inline preprocessor to update cp value when you noticed the change in company value. Use inline preprocessor you will users current state values and new state values

https://docs.saviyntcloud.com/bundle/EIC-Admin-v2020x/page/Content/Chapter03-User-Management/User-Im...


Regards,
Saathvik
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AshishDas
Regular Contributor II
Regular Contributor II

Hi Sk,

We have quite a few users coming in from Create user form as well. How to use inline pre processing for them?

Hence looking for a workaround for such users.

rushikeshvartak
All-Star
All-Star

You can use email changes using REST connector


Regards,
Rushikesh Vartak
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AshishDas
Regular Contributor II
Regular Contributor II

Hi Rushikesh,

Can you please elaborate? Any sample code or link for documentation?

https://documenter.getpostman.com/view/23971061/2s8YzQXPvV


Regards,
Rushikesh Vartak
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Ankyt19
Regular Contributor
Regular Contributor

Hi @AshishDas  ,

 

Proxyaddresses should be having old SMTP already I believe? 

Are you trying to change primary SMTP/mail attribute? 

This should be done automaticaly by Exchange .