Email to User Group

[jezzanuena]

Hello! Regarding this topic. I was trying to do the same, but it does not work for me. Could somebody help? https://forums.saviynt.com/t5/general-discussions/using-user-groups-in-email-templates/m-p/2820/thre... 

[rushikeshvartak]

What’s error share logs and your condition currently configured 

[jezzanuena]

Hello, @rushikeshvartak Thank you for the response. Here you go:

This is the group. It has members with active email addresses:

Here is the email template with the query provided in the link above which mentioned that worked:

And here are the email templates configured at the endpoint level:

Am not sure if there's anything that I missed reason it didn't work.

[rushikeshvartak]

Try attaching email template in workflow

[jezzanuena]

Still did not send any emails.

[rushikeshvartak]

what is error in logs

[sk]

What is the error in logs when you use the template at endpoint level?

[shubhamj596]

Hi,

I tried using the same syntanx:

${com.saviynt.ecm.identitywarehouse.domain.Users.findAllByIdInList(com.saviynt.ecm.identitywarehouse.domain.Usergroup_users.findAllByUser_groupkey(com.saviynt.ecm.identitywarehouse.domain.Usergroups.findByUser_groupname("test-usergroup")?.id)?.userkey).email?.join(',')}

under the endpoint to send the email, it gives the below error:

Regards,

Shubham

[sk]

What version of Saviynt you have in your environment. Looking at error it is not recognizing the variable

[shubhamj596]

Version is 2020.1

[rushikeshvartak]

did you tried in email body variables are general methods of saviynt so ideally it should work

[jezzanuena]

Hi, @rushikeshvartak hmm, it didn't work, so when I tried to remove the email body and retain the "Test" plus hard coding my email address to the TO field, it did work. hence it seems that there is something wrong with the following:

${com.saviynt.ecm.identitywarehouse.domain.Users.findAllByIdInList(com.saviynt.ecm.identitywarehouse.domain.Usergroup_users.findAllByUser_groupkey(com.saviynt.ecm.identitywarehouse.domain.Usergroups.findByUser_groupname("IT Users")?.id)?.userkey).email?.join(',')}

[rushikeshvartak]

try group name without space

[jezzanuena]

So this is what it looks like now, it still didn't work. Have you tried this before?

[This post has been edited by a Moderator to remove sensitive information from the screenshots.]

[rushikeshvartak]

Try creating new template

[jezzanuena]

I tried a different group name, the one without a space in it. I also tried to bold format the group name as well as the one without a format, but nothing worked. :'(

[rushikeshvartak]

Print content in email body to check what values are populated

[shubhamj596]

Used "Test" in the body. Works good with hard coding the email but not with the syntax provided above

[rushikeshvartak]

Screenshot ?

[jezzanuena]

I quite don't understand. Does it work for you? How?

[jezzanuena]

Hello All! I used "Test" in the body but it didn't work.

[rushikeshvartak]

Print Below in Email Body (Make sure you have group marked bold

${com.saviynt.ecm.identitywarehouse.domain.Users.findAllByIdInList(com.saviynt.ecm.identitywarehouse.domain.Usergroup_users.findAllByUser_groupkey(com.saviynt.ecm.identitywarehouse.domain.Usergroups.findByUser_groupname("test-usergroup")?.id)?.userkey).email?.join(',')}

[jezzanuena]

Oh yeah! Thank you for pointing that out. 

Hmm as for the email: I did what I understood in your instructions but nothing happened though. 

[rushikeshvartak]

hardcode your email in to address

[jezzanuena]

Sorry not yet resolved. I mistakenly click Accept... button

[rushikeshvartak]

Screenshot