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Email to Campaign Owner on Campaign Creation

Abhay_Yadav
New Contributor II
New Contributor II

Hi,

We have a requirement to send an email to Campaign Owner on successful campaign launch. 

If we cc Campaign Owner in "Create Email Template" then it sends out multiple emails as per the number of managers in usermanager campaign to campaign owner as well

Is there a way to send one Email just to the Campaign Owner stating campaign creation(Launch) is successful.

PS: we are using "Create Email Template" to inform user manager that campaign is launched and you have pending certification.

Thanks,

Abhay Yadav

2 REPLIES 2

rushikeshvartak
All-Star
All-Star

It will trigger emails per certifier this is expected , if you looking to inform campaign owner then its not supported please raise enhancement request on ideas portal


Regards,
Rushikesh Vartak
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sarath_nadella
Saviynt Employee
Saviynt Employee

The "Preview Email Template" can be utilized to inform the campaign owner about the campaign creation If campaign is getting launched in preview mode however, Campaign in preview mode is not available for certifier until campaign gets activate manually.   

Note: In Preview Mode, campaign gets created and available for the campaign owner or admin to review and/or activate (same as launch). Refer to Saviynt documentation portal for more details on Preview mode.