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Email templates - easy troubleshooting points

Sheba
New Contributor III
New Contributor III

‎03/20/2023 02:20 AM

Hi experts,

Could you please share your insights to troubleshoot the email templates when ever we face error like groovyexception ..etc., it would be really helpful, if you provide your expert ideas to solve the email related issues faster.

 

Thanks,

Sheba

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1 REPLY 1

sudeshjaiswal
Saviynt Employee
Saviynt Employee

‎03/20/2023 03:15 AM

Hello @Sheba ,

There are a few key steps you can take to troubleshoot the issue. Firstly, double-check that the syntax and data used in the email template are accurate and consistent.
For Reference:- https://docs.saviyntcloud.com/bundle/EIC-Admin-v23x/page/Content/Chapter06-EIC-Configurations/Creati....
Please let us know if it helps.

Thanks

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